Frequently Asked Questions

This page aims to answer everyday queries about kitchen design, materials, appliances and budget. The Artisan Team have been asked these questions many times in the showroom and, using our years of kitchen experience, we’ve put all the answers in one place!

Kitchen Cost & Budget

Q: How much does a German Kitchen cost?

A: Find out how much three of the most popular kitchen layouts cost with our German Kitchen Price Guide HERE >>

Q: Should I tell my kitchen designer my budget?

A: Check out our blog all about this burning question HERE >>


Kitchen Design

Q: How do I create more worktop space?

A: Read about 5 of the most popular ways to maximise your worktop space HERE >>

Q: Which kitchen layout is best?

A: Discover the 5 most popular kitchen layouts by reading this article in our blog HERE >>

Q: How can I make my small kitchen look bigger?

A: Check out our ‘7 Design Hacks for Small Kitchens’ HERE >>

Q: What do I need for a family kitchen?

A: Read our blog about ‘7 Family Kitchen Must HavesHERE >>

Q: What is a shaker-style kitchen?

A: Shaker-style is using a kitchen range that has a framed door with a flat centre panel…. READ MORE

There are two ways in which a shaker door can be manufactured:

  1. A 5-piece shaker door has a centre panel with 4 pieces adhered to the front to create the frame around the door.
  2. A moulded shaker door is made from one-piece which is moulded into the ‘framed appearance’ shape.

Schuller Casa Kitchen Cardiff 01

The basic principles of shaker design, means that it’s an incredibly versatile style that works well in any home. It’s a very sought-after look for the traditional homely atmosphere it creates. If you prefer the traditional shaker kitchen, you can opt for an engineered wooden front or a light-coloured door whereas a more modern approach sees the kitchen in a darker shade with bold rich colours, integrated appliances and handle-less doors.


Cooking & Appliances

Q: What is a steam oven and how do they work?

A: Read our blog all about Steam Ovens to find out exactly what they are and how they work HERE >>

Q: What is Sous-Vide cooking?

A: Find out about all the benefits of Sous Vide and how you can use this fantastic cooking method in your kitchen HERE >>

Q: How does an Induction Hob work?

A: An induction hob generates electro-magnetic energy which transfers to the pan when it’s on the hob. …. READ MORE

…Under each cooking zone of the hob is an electronically controlled coil of copper and, when the hob’s turned on, the current flows through the coil and generates a fluctuating electro-magnetic field but, with no heat on the burner itself.

how does an induction hob work

However, once you place a ferrous metal pan on the hob, the magnetic field induces smaller electric currents in the pan’s metal and it’s this reaction that causes it to heat up. Because of the way that induction works, the surface of the hob doesn’t get hot so it’s safe to touch. The simplest way to check whether your pans will work on an induction hob is to see if a magnet will stick to them because they need to be magnetic to work. Non-metallic metals such as, copper and aluminium won’t work.

Q: Can I have an Induction Hob with a pacemaker?

A: A pacemaker is a small electrical device used to treat abnormal heart rhythms and, because it …. READ MORE

…uses electrical pulses, there can be concerns with using an induction hob (which generates an electromagnetic field) if you have a pacemaker fitted.

british heart foundation advice for induction hobsThe British Heart Foundation recommend that you maintain a distance of at least 60 centimetres (2 feet) between your pacemaker and the induction hob as, if you’re any closer, it may interfere with your pacemaker settings. If you already have an induction hob installed, and go on to have a pacemaker fitted, you’ll be able to use your hob safely as long as you follow this advice. However, if you’re about to have a new kitchen we’d recommend that you opt for a good quality ceramic hob instead of induction…just to diminish any concerns about how close you’re standing next to your hob.


Kitchen Work Surfaces

Q: Can I put hot pans on my worktops?

A: It’s not advisable to put hot pans directly onto your work-surfaces and there’s only one worktop that…. READ MORE

guarantees it won’t be damaged by heat, and that’s Dekton. Glass and Ceramic work surfaces are next in line for durability as they’re scratch, stain and heat resistant and Granite, Quartz and Corian are also heat resistant but the manufacturers don’t advise hot pans to be placed on them either. In summary, it’s better to be safe than sorry…so buy a trivet for your hot pans.


Guarantees

Q: Are kitchen guarantees worth the paper they’re written on?

A: Product guarantees give consumers reassurance, and that’s important when purchasing large ticket items such as kitchens. READ MORE

A 20 year guarantee from the kitchen manufacturer which covers defects in the materials and poor workmanship sounds like it will cover everything you’ll ever need but, in reality there will be several exceptions and conditions written in the small print. For example, it may not cover the door fronts after the first 3 years or it won’t cover hinges or handles.

The other concern with extra-long guarantees like these, is that if you try to claim for a defect 18 years down the line, proving it hasn’t been caused by you is virtually impossible and so it won’t be covered by the guarantee. These bold guarantees are actually too long to be of any use to you as a consumer and, to be honest, many aren’t worth the paper they’re written on. 

Shorter guarantees aren’t poorer guarantees, they’re actually much more transparent. A kitchen manufacturer offering a 5 year guarantee that covers everything for the full 5 years, without exceptions, show that they have confidence in their product and it will remain in tip-top condition for 5 years and beyond. The company that supplies your new kitchen may also have their own ‘satisfaction guarantee’ which is worth its weight in gold.

Q: How long is the guarantee on a Schüller Kitchen?

A: The German Kitchen manufacturer, Schüller, cover everything for five years in their manufacturing guarantee.  READ MORE

Any defects in the materials of the door fronts or worktops are covered as are any manufacturing issues with the cabinets, drawers, hinges, handles, internal storage solutions, pull-outs etc. By offering a 5 year ‘blanket’ guarantee like this, they have no doubt that their kitchens will look flawless and perform perfectly in the same way they do on the day they’re installed.

Q: Does Artisan Interiors give any guarantees?

A: At Artisan, we like to build relationships with our clients and we’re not the sort of company that will wash their hands of you as soon as the last piece of worktop goes on. READ MORE

We want you to be happy with your kitchen long term and we also want you to be happy with the service that we provide. We will aim to help you with any issues with your kitchen, not just for the first few years of your manufacturing guarantee, but for the lifetime of your kitchen.

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    Cardiff
    CF11 8NN
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